Refunds
The refund policy.
Feng shui is about flow. If a purchase is not flowing for you, we clear it - a full refund within 7 days.
The policy
Every purchase on this site carries a 7-day refund. If you buy a guide, a planner, or a personalised PDF and it is not what you wanted, email hello@myfengshuilove.com within 7 days of the purchase, include a line on what you were hoping for, and we refund the full amount. Your reason helps us make the next version better. You keep nothing and owe nothing; the files simply stop being yours to use.
How fast
We process refunds within 2 business days of your email. The money returns by the same card you paid with; banks usually show it within 5 to 10 business days after that.
Digital delivery and EU buyers
Everything sold here is a digital download delivered immediately. For buyers in the EU: at checkout you agree to immediate delivery, which waives the statutory 14-day withdrawal right for digital content. The 7-day refund above applies to you all the same; the waiver changes the legal mechanism, not what we do when you email us.
Who operates this shop
My Feng Shui Love is operated by Mens Sana LLC, a Wyoming limited liability company, registered at 30 N Gould St Ste N, Sheridan, WY 82801, United States. Card statements show the purchase as MYFENGSHUILOVE.
Questions
Anything unclear, write to hello@myfengshuilove.com. A person reads it.